Shipping + Returns
Once you’re order is placed, it takes Spacey 1-2 Days to process your order. This includes printing, framing, packaging your unique artwork(s).
Once your order is processed, our carriers take it from there. Spacey offers two domestic shipping methods through our carrier, USPS:
Standard (10 business days): $10
Rush (2 business days): $25
Spacey is Headquartered in the United States, so our international shipping process is currently more timely and costly outside the U.S.. While we work to expand our presence globally, our international shipping option is outlined below:
Time: 10 Business Days
After placing your order, you will receive a confirmation email when …
Your Order is Placed, with a Receipt
Your Order is Shipped, with a Tracking Number
You Create an Account or Reset Your Password
If you would like to exchange your Spacey print for any reason …
Email Spacey at firstname.lastname@example.org within 10 Days from when your order arrives, including your Order Number and a link to the new artwork you would like.
Spacey will then send you a return label for your current print, and charge your account $10 for Domestic Shipping + $50 for International Shipping.
We offer complimentary returns for damaged work only. If you have a damaged good, we thoroughly apologize, and ask that you send us an email at email@example.com and include your order number and a photo of your damaged artwork. Spacey then emails you a return label and will process the refund within 10 business days of receiving your print.
QUESTIONS + COMMENTS
Please email us at firstname.lastname@example.org if you have any other questions, comments or suggestions!